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PAL Airlines (formerly Provincial Airlines) is a Canadian regional airline with headquarters at St. John's International Airport in St John's,
Newfoundland and Labrador Newfoundland and Labrador (; french: Terre-Neuve-et-Labrador; frequently abbreviated as NL) is the easternmost province of Canada, in the country's Atlantic region. The province comprises the island of Newfoundland and the continental region ...
, Canada.Contact Us
" PAL Airlines. Retrieved on August 27, 2020. "Head Office: St. John's International Airport, RCAF Road, Hangar No. 1 P.O. Box 29030, St. John's, NL, Canada, A1A 5B5"
PAL operates scheduled passenger, cargo,
air ambulance Air medical services is a comprehensive term covering the use of air transportation, aeroplane or helicopter, to move patients to and from healthcare facilities and accident scenes. Personnel provide comprehensive prehospital and emergency and cri ...
and charter services. PAL is the commercial airline arm of the PAL Group of Companies. In addition to its head office, it also has bases in Halifax,
Nova Scotia Nova Scotia ( ; ; ) is one of the thirteen provinces and territories of Canada. It is one of the three Maritime provinces and one of the four Atlantic provinces. Nova Scotia is Latin for "New Scotland". Most of the population are native Eng ...
( Halifax Stanfield International Airport),
Happy Valley-Goose Bay Happy Valley-Goose Bay (Inuit: ''Vâli'') is a town in the province of Newfoundland and Labrador, Canada. Located in the central part of Labrador on the coast of Lake Melville and the Churchill River, Happy Valley-Goose Bay is the largest popul ...
(
CFB Goose Bay Canadian Forces Base Goose Bay , commonly referred to as CFB Goose Bay, is a Canadian Forces Base located in the municipality of Happy Valley-Goose Bay in the province of Newfoundland and Labrador. It is operated as an air force base by ...
), and
Montreal Montreal ( ; officially Montréal, ) is the List of the largest municipalities in Canada by population, second-most populous city in Canada and List of towns in Quebec, most populous city in the Provinces and territories of Canada, Canadian ...
,
Quebec Quebec ( ; )According to the Canadian government, ''Québec'' (with the acute accent) is the official name in Canadian French and ''Quebec'' (without the accent) is the province's official name in Canadian English is one of the thirtee ...
( Montréal-Pierre Elliott Trudeau International Airport). PAL is the second largest regional airline operator in
Eastern Canada Eastern Canada (also the Eastern provinces or the East) is generally considered to be the region of Canada south of the Hudson Bay/ Strait and east of Manitoba, consisting of the following provinces (from east to west): Newfoundland and Labrado ...
next to
Jazz Aviation Jazz Aviation LP, commonly shortened to Jazz, is a Canadian regional airline based at Halifax Stanfield International Airport, in Enfield, Halifax, Nova Scotia, and is a wholly owned subsidiary of Chorus Aviation. Jazz Aviation provides regiona ...
.


History

The airline was established in August 1974 as a flight training and charter operator. Scheduled airline operations began in 1980. In the 1980s, the company also developed its airborne
maritime surveillance {{Unreferenced, date=March 2008 Maritime patrol is the task of monitoring areas of water. Generally conducted by military and law enforcement agencies, maritime patrol is usually aimed at identifying human activities. Maritime patrol refers to ac ...
division, which operated until 1989 as Atlantic Airways. In 1988, it acquired Eastern Flying Service (established in 1956 and operating an extensive air courier network and charter services). From 1995 to 1997 it used the brand Interprovincial Airlines to operate scheduled regional airline services in a commercial agreement with
Air Nova Air Nova was an airline based in Enfield, Nova Scotia, Canada that became part of Air Canada Regional in 2001. In 2002 the merger of Air BC, Air Ontario, Air Nova and Canadian Regional Airlines was finalised with the launch of a new name a ...
.
Flight International ''Flight International'' is a monthly magazine focused on aerospace. Published in the United Kingdom and founded in 1909 as "A Journal devoted to the Interests, Practice, and Progress of Aerial Locomotion and Transport", it is the world's oldes ...
12–18 April 2005
The Provincial Airlines brand was restored in 1997 to enhance network growth and focus on regional air transport needs. In 1988 PAL Airlines joined with the
Innu The Innu / Ilnu ("man", "person") or Innut / Innuat / Ilnuatsh ("people"), formerly called Montagnais from the French colonial period ( French for "mountain people", English pronunciation: ), are the Indigenous inhabitants of territory in the ...
Development Limited Partnership, to establish Innu Mikun Airlines, which grew to be the largest
Labrador , nickname = "The Big Land" , etymology = , subdivision_type = Country , subdivision_name = Canada , subdivision_type1 = Province , subdivision_name1 ...
based air carrier providing charter services throughout Labrador and scheduled airline services to coastal Labrador communities. In 2017 PAL Airlines, Innu Development LP, and NGC
Nunatsiavut Nunatsiavut (; iu, italics=no, ᓄᓇᑦᓯᐊᕗᑦ) is an autonomous area claimed by the Inuit in Newfoundland and Labrador, Canada. The settlement area includes territory in Labrador extending to the Quebec border. In 2002, the Labrador Inui ...
established Air Borealis through a merger of Innu Mikun Airlines and Air Labrador to enhance indigenous aviation, expand and improve regional transportation infrastructure, and foster community economic growth. In its early years, the company operated light aircraft such as the
Piper Navajo The Piper PA-31 Navajo is a family of cabin-class, twin-engined aircraft designed and built by Piper Aircraft for the general aviation market, most using Lycoming engines. It was also license-built in a number of Latin America Latin Ameri ...
and the Britten-Norman Islander around
Atlantic Canada Atlantic Canada, also called the Atlantic provinces (french: provinces de l'Atlantique), is the region of Eastern Canada comprising the provinces located on the Atlantic coast, excluding Quebec. The four provinces are New Brunswick, Newfoundlan ...
. In 1988, the company introduced Fairchild Metroliners, initially for courier services and in 1989 in scheduled passenger services, eventually building one of the larger Metro fleets through the success of the aircraft in building regional air passenger traffic. From 1996 to 1998, it operated a
Convair 580 The Convair CV-240 is an American airliner that Convair manufactured from 1947 to 1954, initially as a possible replacement for the ubiquitous Douglas DC-3. Featuring a more modern design with cabin pressurization, the 240 series made some inroa ...
for courier and cargo services. In 1995 the first
DHC-6 Twin Otters The de Havilland Canada DHC-6 Twin Otter is a Canadian STOL (Short Takeoff and Landing) utility aircraft developed by de Havilland Canada, which produced the aircraft from 1965 to 1988; Viking Air purchased the type certificate, then restarte ...
were purchased for services in Labrador. In 2001, PAL took the delivery of its first
Saab 340 The Saab 340 is a Swedish twin-engine turboprop aircraft designed and initially produced by Saab AB and Fairchild Aircraft. It is designed to seat 30-36 passengers and, as of July 2018, there were 240 operational aircraft used by 34 different o ...
aircraft. This meant that PAL Airlines had become a 705 carrier, as per the
Canadian Aviation Regulations The Canadian Aviation Regulations (CARs) are the rules that govern civil aviation in Canada. Establishment The CARs became law on October 10, 1996, replacing the former Air Regulations and Air Navigation Orders. The authority for the establishme ...
, maintained by
Transport Canada Transport Canada (french: Transports Canada) is the department within the Government of Canada responsible for developing regulations, policies and services of road, rail, marine and air transportation in Canada. It is part of the Transportati ...
, and thus the first class of flight attendants were trained at this time. The airline added to its 705 fleet three years later when the company was awarded the
Vale Canada Vale Canada Limited (formerly Vale Inco, CVRD Inco and Inco Limited; for corporate branding purposes simply known as "Vale" and pronounced in English) is a wholly owned subsidiary of the Brazilian mining company Vale. Vale's nickel mining and ...
contract for the
Voisey's Bay Mine Voisey's Bay Mine is a nickel mine in Labrador, Canada, near the bay of the same name. The mine is located about southwest of Nain. Nickel deposit A large nickel deposit was discovered in the hills along the western shore of Potato Islan ...
in Labrador. This contract required the use of
De Havilland Canada Dash 8 The De Havilland Canada DHC-8, commonly known as the Dash 8, is a series of turboprop-powered regional airliners, introduced by de Havilland Canada (DHC) in 1984. DHC was later bought by Boeing in 1988, then by Bombardier in 1992; then by ...
s which began to arrive in 2004. Provincial eventually added more Dash 8s as part of the airline's scheduled air service. On 12 March 2009, one of PAL Aerospace's Maritime Patrol Aircraft was first on the scene of
Cougar Helicopters Flight 91 Cougar Helicopters Flight 91 was a scheduled flight of a Cougar Sikorsky S-92A ( Registration C-GZCH) which ditched on 12 March 2009 en route to the ''SeaRose'' FPSO in the White Rose oil field and Hibernia Platform in the Hibernia oilfield o ...
's ditching, flying "top cover" until other help could arrive, leading to the rescue of the sole survivor. Between 2011 and 2012, the company divided into two operating segments. Remaining under the same ownership, two separate corporate divisions were formed: PAL Aerospace and PAL Airlines. Provincial Aerospace remains as the parent company. PAL Aerospace is an international aerospace and defence contractor with maritime patrol and intelligence, surveillance, and reconnaissance operations in Canada,
Curaçao Curaçao ( ; ; pap, Kòrsou, ), officially the Country of Curaçao ( nl, Land Curaçao; pap, Pais Kòrsou), is a Lesser Antilles island country in the southern Caribbean Sea and the Dutch Caribbean region, about north of the Venezuela coast ...
, under contract to the Netherlands Ministry of Defence, and the
United Arab Emirates The United Arab Emirates (UAE; ar, اَلْإِمَارَات الْعَرَبِيَة الْمُتَحِدَة ), or simply the Emirates ( ar, الِْإمَارَات ), is a country in Western Asia (The Middle East). It is located at th ...
. The
Cessna Citation The Cessna Citation is a family of business jets by Cessna that started in 1972 with the entry into service of the first model. In the fifty years following the 1969 first flight, more than 7,500 Citations were delivered, forming the largest b ...
jets, and the charter and MEDIVAC King Airs are also operated by PAL Aerospace. PAL Aerospace is a speciality operator (Part 702, 703, and 704). PAL Aerospace has the MRO operations providing integration, modification, and maintenance and overhaul services. PAL Airlines is focused on regional airline operations with 704 and 705 aircraft which in 2011 comprised Dash-8s, Twin Otters, and a Metroliner, at four bases in St. John's, Halifax, Goose Bay, and Montreal. In November 2014, the company was purchased by Exchange Income Corporation, a
Toronto Stock Exchange The Toronto Stock Exchange (TSX; french: Bourse de Toronto) is a stock exchange located in Toronto, Ontario, Canada. It is the 10th largest exchange in the world and the third largest in North America based on market capitalization. Based in t ...
(TSX)-listed stock that owns regional airlines and several manufacturing companies, for a combination of cash and stock worth about $246 million. In June 2017, PAL Airlines established Air Borealis LP in partnership with the
Innu The Innu / Ilnu ("man", "person") or Innut / Innuat / Ilnuatsh ("people"), formerly called Montagnais from the French colonial period ( French for "mountain people", English pronunciation: ), are the Indigenous inhabitants of territory in the ...
, the First Nations people of Labrador (through Innu Development LP) and the government of
Nunatsiavut Nunatsiavut (; iu, italics=no, ᓄᓇᑦᓯᐊᕗᑦ) is an autonomous area claimed by the Inuit in Newfoundland and Labrador, Canada. The settlement area includes territory in Labrador extending to the Quebec border. In 2002, the Labrador Inui ...
(through the Nunatsiavut Group of Companies). Air Borealis operates a large fleet of Series 300 Twin Otter in regional airline and charter operations in Labrador. In 2020, Air Borealis established a rotary wing division providing charter helicopter services throughout
Labrador , nickname = "The Big Land" , etymology = , subdivision_type = Country , subdivision_name = Canada , subdivision_type1 = Province , subdivision_name1 ...
.


Bases and operations


PAL Airlines bases

St. John's International Airport: PAL operates Dash 8s, King Airs, Beechcraft 1900s as well as aircraft from the aerospace side of the company out of St. John's. PAL Airlines operates two hangars in St. John's and shares one (Hangar 2 with the aerospace division). Hangar 2 houses Dash 8s and the Metroliner. Hangar 3 holds Dash 8 maintenance as well as the commissary department. Hangar 4 houses a number of departments including
human resources Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy. A narrower concept is human capital, the knowledge and skills which the individuals command. Similar terms include m ...
, reservations, training, building maintenance, chief pilot and
Fisheries and Oceans Canada Fisheries and Oceans Canada (DFO; french: Pêches et Océans Canada, MPO), is a department of the Government of Canada that is responsible for developing and implementing policies and programs in support of Canada's economic, ecological and sci ...
(DFO) of PAL Airlines, flight attendant management, crew room, crew scheduling, dispatch, and System Operational Control Centre (SOCC), and PAL Cargo are also attached to Hangar 4. Hangar 4 can also be rented to store aircraft. A
Shell Canada Shell Canada Limited (french: Shell Canada Limitée) is the principal Canadian subsidiary of British energy major Shell plc and one of Canada's largest integrated oil companies. Exploration and production of oil, natural gas and sulphur is a maj ...
, PAL owned
fixed-base operator A fixed-base operator (FBO) is an organization granted the right by an airport to operate at the airport and provide aeronautical services such as fueling, hangaring, tie-down and parking, aircraft rental, aircraft maintenance, flight instruction, ...
(FBO) is located at the St. John's International Airport in Hangar 4. Halifax Stanfield International Airport: PAL operates one hangar in Halifax, which houses a Dash 8. This hangar is shared with the Aerospace Division and its aircraft as well. PAL also operates an Esso Avitat FBO at this hangar. The hangar also has management offices and a crew room. Goose Bay Airport: Goose Bay is home to PAL Airlines Twin Otter operation under the name of Air Borealis. PAL owns two hangars in Goose Bay. Hangar 14 houses the aircraft groomers, aircraft maintenance for Twin Otters (all PAL aircraft can be serviced in Goose Bay), crew room and dispatch. Hangar 18 in Goose Bay houses the Voisey's Bay check-in desk for the daily charter the Dash 8 provides to Voisey's Bay Aerodrome at the
Voisey's Bay Mine Voisey's Bay Mine is a nickel mine in Labrador, Canada, near the bay of the same name. The mine is located about southwest of Nain. Nickel deposit A large nickel deposit was discovered in the hills along the western shore of Potato Islan ...
in
Voisey's Bay Voisey's Bay is a bay of the Atlantic Ocean in Labrador, Canada. The bay is located south of the community of Nain. The bay is heavily indented with numerous inlets and islands and is extremely rocky. It is the site of the Voisey's Bay Mine. ...
, northern Labrador. PAL Cargo, Air Borealis charters and management offices are also in Hangar 18.
Montréal–Trudeau International Airport Montréal–Trudeau International Airport (french: Aéroport International Montréal-Trudeau) or Montréal–Trudeau, formerly known and still commonly referred to as Montréal–Dorval International Airport (''Aéroport international Montré ...
: PAL Airlines operates from the
Starlink Aviation Starlink Aviation is a Canadian charter airline and a fixed-base operator. It is based at the Montréal–Trudeau International Airport in Dorval, Quebec. Starlink acquired Canada's first Pilatus PC-24. History Starlink Aviation was founded as ...
hangar at Montreal's Trudeau airport. The hangar houses Dash 8s for scheduled and charter service throughout
Quebec Quebec ( ; )According to the Canadian government, ''Québec'' (with the acute accent) is the official name in Canadian French and ''Quebec'' (without the accent) is the province's official name in Canadian English is one of the thirtee ...
.


PAL Aerospace bases

* St. John's International Airport: Hangars 1 and 6 in St. John's are owned by Provincial Aerospace. Hangar 2 houses the
Cessna Citation II The Cessna Citation II are light corporate jets built by Cessna as part of the Citation family. Stretched from the Citation I, the Model 550 was announced in September 1976, first flew on January 31, 1977, and was certified in March 1978. The ...
MEDIVAC, and four Maritime Surveillance (AMSD) King Air 200's. It is shared with the airline division's Dash 8s and Metroliner. Hangar 2 also has the offices of the chief pilot of the AMSD Division, other managers and part of the IT department. Hangar 1 houses the
Cessna Citation X The Cessna Citation X is an American business jet produced by Cessna and part of the Citation family. Announced at the October 1990 NBAA convention, the Model 750 made its maiden flight on December 21, 1993, received its type certification on ...
and the office of the chief pilot of the jet division and DFO of PAL Aerospace). It also accommodates a Shell FBO and executive offices. The training department for both Aerospace and Airlines is also located in Hangar 1. Hangar 6 is home to PMMD, Provincial's internationally known modification division. This hangar contains a variety of aircraft that PAL is contracted to modify or restore). The accounting department is located from the hangars in the Prince Charles Building. * Halifax Stanfield International Airport: Provincial Aerospace and PAL Airlines share a hangar in Halifax which houses one of PAL Aerospace's King Air 200 Maritime Surveillance aircraft, another King Air 200 MEDIVAC aircraft and two King Air 350 charter aircraft. Provincial Aerospace also has a training base located from the hangar in Halifax for the radar operators of two Dash 8s being operated in the
Middle East The Middle East ( ar, الشرق الأوسط, ISO 233: ) is a geopolitical region commonly encompassing Arabian Peninsula, Arabia (including the Arabian Peninsula and Bahrain), Anatolia, Asia Minor (Asian part of Turkey except Hatay Pro ...
and the King Air radar operators in Canada. The charter department, which operates the King Air 350's, Citation X and other Provincial Airlines aircraft at its disposal, is also located at the Hangar in Halifax. *
CFB Comox Canadian Forces Base Comox , commonly referred to as CFB Comox or 19 Wing, is a Canadian Forces Base located north northeast of Comox, Vancouver Island, British Columbia. It is primarily operated as an air force base by the Royal Canadian Air F ...
: The hangar in Comox,
British Columbia British Columbia (commonly abbreviated as BC) is the westernmost province of Canada, situated between the Pacific Ocean and the Rocky Mountains. It has a diverse geography, with rugged landscapes that include rocky coastlines, sandy beaches, ...
is part of CFB Comox and is the base of one of Provincial Aerospace's King Air 200 maritime surveillance aircraft and its pilots. *
Curaçao International Airport Curaçao International Airport , ( pap, Aeropuerto Internashonal Hato, nl, Hato Internationale Luchthaven) also known as Hato International Airport (formerly Dr. Albert Plesman International Airport), is the only airport for the island of Cura ...
: Provincial has a maritime surveillance base in
Curaçao Curaçao ( ; ; pap, Kòrsou, ), officially the Country of Curaçao ( nl, Land Curaçao; pap, Pais Kòrsou), is a Lesser Antilles island country in the southern Caribbean Sea and the Dutch Caribbean region, about north of the Venezuela coast ...
,
Kingdom of the Netherlands , national_anthem = ) , image_map = Kingdom of the Netherlands (orthographic projection).svg , map_width = 250px , image_map2 = File:KonDerNed-10-10-10.png , map_caption2 = Map of the four constituent countries shown to scale , capital = ...
, where it operates two Dash 8s under contract for the Dutch Government. PAL aircraft in Curaçao use the call signs "Coast Guard" (for routine patrols or
search and rescue Search and rescue (SAR) is the search for and provision of aid to people who are in distress or imminent danger. The general field of search and rescue includes many specialty sub-fields, typically determined by the type of terrain the search ...
operations) and "SAM" (which stands for Special Air Missions when on a classified mission which can be launched without filing a flight plan). *Abu Dhabi, UAE: Provincial has pilots and maintenance of two Dash 8s modified by PMMD in the Middle East based in Abu Dhabi, UAE. The crews are not based permanently in Abu Dhabi: they operate on a rotation from Canada. The UAE aircraft use the call sign "Sea Lord".


Cargo

PAL Airlines offers cargo service to all of its destinations. St. John's and Goose Bay each operate a full cargo facility. The Metroliner is PAL's dedicated cargo aircraft and operate daily cargo flights throughout Newfoundland and Labrador. The Twin Otters also are used for cargo flights along the Labrador Coast. For destinations in the Maritimes and Quebec, cargo is moved on scheduled flights. The Dash 8-100's are also capable of being converted to fly as a passenger/cargo combination.


Charters

Provincial Aerospace has three aircraft dedicated to charters. The aircraft in the PAL Airlines fleet are also often used for larger charters. PAL has flown charters all over North America and to Africa. Air Borealis also has its own charter division which flies charters along the coast of Labrador and Northern Quebec and specializes in off-strip charters and float operations.


Destinations

PAL Airlines serves 28 communities in Newfoundland and Labrador, New Brunswick, Nova Scotia, Prince Edward Island, Quebec and Ontario as of December 2, 2022.


Fleet

As of November 2022 the following aircraft are listed by
Transport Canada Transport Canada (french: Transports Canada) is the department within the Government of Canada responsible for developing regulations, policies and services of road, rail, marine and air transportation in Canada. It is part of the Transportati ...
as being registered to Air Borealis, PAL Airlines, and PAL Aerospace:


Historical fleet

Former aircraft flown include:Provincial Airlines Historical Fleet
/ref> * Britten-Norman Islander *
Convair 580 The Convair CV-240 is an American airliner that Convair manufactured from 1947 to 1954, initially as a possible replacement for the ubiquitous Douglas DC-3. Featuring a more modern design with cabin pressurization, the 240 series made some inroa ...
* Piper PA-31 Navajo *
Piper PA-34 Seneca The Piper PA-34 Seneca is a twin-engined light aircraft, produced in the United States by Piper Aircraft. It has been in non-continuous production since 1971. The Seneca is primarily used for personal and business flying. Development The Senec ...
*
Saab 340 The Saab 340 is a Swedish twin-engine turboprop aircraft designed and initially produced by Saab AB and Fairchild Aircraft. It is designed to seat 30-36 passengers and, as of July 2018, there were 240 operational aircraft used by 34 different o ...
* Swearingen Merlin


References


External links


PAL AirlinesPAL AerospaceAir Borealis
{{Airlines of Canada Regional airlines of Atlantic Canada Airlines established in 1974 Companies based in St. John's, Newfoundland and Labrador